Vertu Volkswagen Huddersfield
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- Based on 22 verified purchases in the last 3 months
Vertu Volkswagen Huddersfield Verified Purchases
Total Active Purchases:
289
(Verified: 289)
Truely truely awful service that I have received.
Good morning Glynn. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref JS0GM1908 Kind regards, Dean
My experience at Vertu Volkswagen Huddersfield could have been better because the after care was handled with little interest after reporting a problem with the car.
Hello Alison,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Dean.
My experience at Vertu Volkswagen Huddersfield could have been better because sale rep had no understanding of the BMW buzz
Still waiting for spare key now 5 weeks
Door closer not working still waiting for call back to book in even though this should have been done before collection
Presentation of vehicle on hand over poor not valeted correctly
Had a feed back call and felt I was being fobbed off
Any question I ask of the cars specs every one was unsure. Not sold this car before and have had no training
Hello Andrew,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Dean.
My experience at Vertu Volkswagen Huddersfield could have been better because I purchased my car on 12th June it only had one key. I was told that the second key would be sent to me by post in a few days I received a call to say that the second key had been found and would be sent to my home address. Since then I have contacted the Huddersfield branch by phone at least six times and we are now in August and I am still waiting for delivery of said key. Not really good enough. Peter Humble.
Hello Peter,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Keith.
I'd recommend Vertu Volkswagen Huddersfield to a friend because Jasmine is a very nice lady, easy to do business with.
Hello Julie,
Thank you for taking the time to share your positive experience with us! We're glad to hear that Jasmine provided excellent service and made doing business with us a pleasure.
Kind regards, Dawn.
The staff at Vertu Volkswagen Huddersfield were good because they were friendly and helpful especially Jasmine who sold us our car. She wasn't pushy, just went along with us in our own time while deciding which car to buy. Thank you.
Hello David,
We're thrilled to hear that Jasmine provided you with a positive experience during your visit to Vertu Volkswagen Huddersfield, and we appreciate the kind words about her helpful and non-pushy approach - it's great to know she made a lasting impression on our customers.
Kind regards, Dean.
Contact
Location
Hours
Closed
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
Friday
9:00am - 6:30pm
